With the product turned on , disconnect the power cord from the rear of the product. You can also access the automated tool to align the cartridges from the Printing Preferences dialog box for your printer. This product was sold by a reseller. Would you like to view the product details page for the new product? Modify your browser’s settings to allow Javascript to execute. Please try again shortly.

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Windows Vista and Windows 7: This product cannot be identified by Serial Number alone.

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The Virtual Agent is currently unavailable. Not sure which drivers to choose? If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. Solution and Diagnostic Data Collection. Insert the new cartridge.

Please use the product number and serial numbers of the new product to validate warranty status. Select your operating system and version vitsa, Change Detected operating c44200 By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. If the alignment page prints successfully and the ‘Alignment failed’ error message still displaysthe sensor in the printer might be faulty.

Follow these steps to check the ink levels in the cartridges, and then replace any low or empty cartridges.

The alignment page that prints might not look exactly the one in the following example. Select all Deselect all.

Please try again shortly. Remove the cartridge from the slot on the left to replace the tri-color cartridge.

HP Photosmart C All-in-One Printer series | HP® Customer Support

The printer scans the alignment page, vjsta the alignment process continues. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Follow the on-screen instructions until you are satisfied with the print quality, and then click Done. Select your desired files and a list of links will be sent by email.

HP Customer Support – Software and Driver Downloads

Load the correct paper, and then try the alignment again. Using outdated or corrupt HP Photosmart C drivers can cause system errors, crashes, and cause your computer or hardware to fail. Do not touch the copper-colored contacts or the ink nozzles. It matches the product: If the alignment page is streaked, faded, or missing colorscontinue to the next solution to clean the cartridges. To hpp if your product is still under warranty, go to the warranty check website http: Follow these steps to try the alignment again.


This page requires Javascript. Product sold without warranty: The serial hp c vista provided does not match the previously selected product.

Modify your browser’s settings to allow Javascript to execute. Replace the cartridges If you have completed all the previous solutions and the alignment page still looks streaked or faded, or is still missing colors, replace one or both of the cartridges, as indicated by the alignment page.